Everything You Need to Know About Rocky Mountain Power: Your Trusted Utility Provider

Rocky Mountain Power is an electricity provider that serves a wide region in the United States, offering safe, reliable, and affordable electricity to its customers. Whether you live in Utah, Wyoming, or Idaho, Rocky Mountain Power is committed to delivering clean and sustainable energy solutions for your home and business. They are a part of the larger PacifiCorp network, known for their focus on environmental responsibility and customer service.
If you’re a customer or planning to become one, it’s important to understand how Rocky Mountain Power works, their billing system, and how you can manage your account easily. This post will walk you through the essentials, from reporting outages to paying your bill and everything in between. Read on to find out how to make the most of your experience with Rocky Mountain Power!
What is Rocky Mountain Power and What Services Do They Provide?
Rocky Mountain Power is a well-known electricity provider serving customers in Utah, Wyoming, and Idaho. They are a part of PacifiCorp, which is owned by Berkshire Hathaway Energy. As a utility company, Rocky Mountain Power provides essential electricity to homes and businesses, ensuring that the power is reliable and affordable. They are also committed to environmental sustainability by using renewable energy sources like wind and solar power.
The company also focuses on helping customers reduce energy use, which can save them money. Through different programs, Rocky Mountain Power makes it easy to track energy consumption and understand how to make improvements. They work on providing safe and sustainable energy solutions for the communities they serve, contributing to a cleaner future.
How to Set Up Your Rocky Mountain Power Account for the First Time
Setting up your account with Rocky Mountain Power is simple and quick. First, you will need to visit their website or download their mobile app. Once you have the app, you can easily create a new account by providing your personal information, including your name, address, and contact details. They may also ask for details about the property where you’ll be using the service, like the type of property and its energy needs.
After entering your information, you will be able to choose the best energy plan that suits your usage and budget. Rocky Mountain Power offers various billing options, including paperless billing, which is a convenient way to get your monthly statements and reduce waste. Once your account is set up, you can manage it easily from their app or website, making it a hassle-free experience for you.
Understanding Rocky Mountain Power Billing: A Simple Guide
Billing with Rocky Mountain Power is straightforward and easy to understand. Each month, you will receive a bill that outlines how much energy you’ve used during the billing period. The amount is calculated based on your energy consumption, which is measured in kilowatt-hours (kWh). You can see a breakdown of your energy use and what you’re paying for, including any additional fees or charges that may apply.
Rocky Mountain Power gives you multiple ways to pay your bill, including online payments via their website, the mobile app, or through traditional methods like mail. You can also sign up for automatic payments, which helps you stay on top of your bills without having to worry about missing a payment. Additionally, if you ever have a question about your bill, customer service is just a call away to help you out.
The Benefits of Using Rocky Mountain Power’s Mobile App
One of the easiest ways to manage your Rocky Mountain Power account is through their mobile app. The app allows you to pay your bills, report outages, and even track your energy usage. It’s available for download on both Android and iOS devices, making it accessible for most users. You can also set up notifications to receive alerts about your bill or any service interruptions.
The app makes it easy to access important information anytime, anywhere. Whether you’re at home, at work, or on the go, you can stay updated on your energy use and any potential outages. This app is perfect for busy customers who want to stay in control of their energy management without needing to be tied to a computer.
Rocky Mountain Power’s Commitment to Renewable Energy and Sustainability

Rocky Mountain Power is a leader in promoting renewable energy. The company uses wind, solar, and hydropower to produce clean energy and reduce its environmental impact. They are committed to reducing carbon emissions and have been investing heavily in renewable energy projects across their service areas. By 2025, Rocky Mountain Power aims to significantly increase its renewable energy production to meet the needs of its customers in an eco-friendly way.
In addition to generating clean energy, Rocky Mountain Power also encourages customers to take part in energy-saving programs. These programs help reduce overall energy demand, lower costs, and support a greener future for all. Customers can participate in these initiatives through incentives and discounts for using energy-efficient appliances or participating in demand-response programs.
How Rocky Mountain Power Handles Power Outages and Emergencies
Power outages can happen due to various reasons, such as storms or equipment failures. Rocky Mountain Power understands how important it is for customers to have reliable electricity, so they have systems in place to quickly respond to outages. If there is an outage, you can report it through their mobile app or website, and you’ll receive updates on the situation.
When an outage occurs, Rocky Mountain Power works hard to restore power as quickly as possible. They use advanced technology to pinpoint the location of the problem, and crews are dispatched to fix it. The company provides customers with estimated restoration times and keeps them informed about the progress of repairs. They also prioritize emergency situations, such as outages affecting hospitals or emergency services.
Tips for Reducing Your Electric Bill with Rocky Mountain Power
Reducing your electric bill doesn’t have to be difficult. Rocky Mountain Power provides several tips and programs to help you save energy and money. Some easy ways to cut down on electricity usage include turning off lights when you’re not in a room, using energy-efficient light bulbs, and unplugging devices when not in use.
You can also save energy by using programmable thermostats to control your heating and cooling. During the winter, lowering your thermostat by a few degrees can reduce heating costs, and in the summer, setting your air conditioning to a higher temperature can help you save money on cooling costs. Rocky Mountain Power’s website also has tools and resources to help you track your energy use and find areas where you can improve.
Customer Support and Contact Information for Rocky Mountain Power
If you have any questions or issues with your service, Rocky Mountain Power’s customer support team is there to help. You can reach them by phone, email, or through their online customer service portal. Their website also has an extensive FAQ section, so you might find the answer to your question right away.
They also offer resources like online chat support and troubleshooting guides to assist you in resolving issues on your own. Whether you need help setting up your account, understanding your bill, or addressing an outage, the customer service team is dedicated to providing quick and effective assistance.
Everything You Need to Know About Rocky Mountain Power’s Rewards Program

Rocky Mountain Power offers a rewards program that allows customers to earn benefits for their energy-efficient choices. By participating in programs such as energy-saving initiatives, customers can receive points that can be redeemed for discounts or prizes. This program encourages customers to be more mindful of their energy usage while enjoying some extra perks.
To get started with the rewards program, customers simply need to sign up on the company’s website. Once enrolled, they can track their points and see what rewards are available. This is a great way to make your energy use more efficient and get something in return for your efforts.
Conclusion
In conclusion, Rocky Mountain Power is a reliable and efficient electricity provider that serves customers across Utah, Wyoming, and Idaho. They offer many helpful services like the mobile app for bill payments, outage reports, and energy-saving tips. Whether you’re setting up a new account, dealing with an outage, or looking to save on your electric bill, Rocky Mountain Power makes managing your electricity needs easy and accessible.
By focusing on renewable energy and providing excellent customer support, Rocky Mountain Power is working towards a cleaner and more sustainable future. They also make it simple for customers to stay informed and make smart choices to reduce their energy usage. Overall, they are committed to helping customers get the best value while also caring for the environment.
FAQs
Q: How can I pay my bill with Rocky Mountain Power?
A: You can pay your bill online, through their mobile app, or by mailing a check. You can also set up automatic payments for convenience.
Q: How do I report a power outage to Rocky Mountain Power?
A: You can report a power outage directly through the Rocky Mountain Power mobile app or their website. You’ll also receive updates about the outage.
Q: Can I use Rocky Mountain Power’s app to track my energy usage?
A: Yes, the app allows you to view your energy consumption and helps you understand how to reduce your electric bill.
Q: What should I do if I have a question about my bill?
A: If you have any questions, you can contact Rocky Mountain Power’s customer service team through their website, app, or by phone for assistance.
Q: Is Rocky Mountain Power environmentally friendly?
A: Yes, Rocky Mountain Power is committed to renewable energy and has made significant investments in clean energy sources like wind and solar power.